The Serium.com Web Site (the "Site") is an online information service provided by Serium Enterprise ("Serium"), subject to your compliance with the terms and conditions set forth below. Please read this terms and conditions carefully before you purchase, download, use Serium products, accessing or using the Site. By accessing or using the Site, we assume you've read, understood and agreed to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the Site.

Serium.com reserves the right to modify the terms and conditions and/or prices at any time without prior notice, and such modifications shall be effective immediately upon posting of the modified agreement on the Site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified agreement.

Information about our Licensing Policy is available here.

Use of the Site

You understand that, except for information, products or services clearly identified as being supplied by Serium.com, Serium.com does not operate, control or endorse any information, products or services on the Internet in any way. Except for Serium.com identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with Serium.com a. You also understand that Serium.com cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of Malaysia or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. Serium.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and Serium.com has no obligation to investigate the source of any such access or use of the Site.

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Serium.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Serium.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

Pricing and availability

Serium.com reserves the right to review and accept, or reject any orders that we receive. Please note that all the prices listed here are likely to change without notice. As such we might be forced to reject your order or communicate the new price to you. Also, note that there could be availability issues with certain products.

Shipping restrictions

At this time, Serium.com is unable to accept orders or ship to customers residing in certain excluded countries. Serium.com reserves the right to refuse and/or cancel any orders that may come from customers residing or shipping to locations in the excluded countries.

Copyright / Trademark information

Serium.com is owned and operated by Serium Enterprise. We have copyright protection for all the content presented in this website including copy, images, logos, indicia, text, content, and unique method of showcasing products. We have acknowledged all the trademarks that appear in this website. You need to obtain permission to use documents delivered from this web site and/or server and related graphics. No one else can use the Serium.com, Serium Enterprise, name, or the trademarks and logos mentioned above in advertising or publicity for distribution of this information without obtaining specific written permission first from us. We retain the right to change information contained in this website without prior notice. We cannot be held liable to any typographical, technical, or descriptive errors of products presented here.

Order acceptance policy

Please note that any electronic or form of order receipt confirmation is not the same as our acceptance of your order or our confirmation. We, at Serium.com, reserve the right to either accept or deny your order at any time and for any reason. Please note that we also reserve the right to supply and ship less the quantity you ordered. To minimize our exposure to fraud, we reserve the right to ask for more verification details or information before accepting your order.

Typographical errors

Serium.com reserves the right to refuse or cancel any orders which contain typographical errors. Please note that in such cases we reserve the right to cancel orders even after we have accepted and processed the order. In the case your credit card has already been charged or a payment has been processed, Serium.com will refund the amount back to the original method of payment immediately.

Processing time

Our order processing department conducts a full review of your order to ensure that your order is correct, the payment method is valid, and that you are authorized to use this payment method. Only after your order has been verified and confirmed does it reach our warehouse. While we do not charge your credit card until we are ready to ship your order, please note that there is a pre-authorized hold on your card for the amount due. This pre-authorization is not a charge. However, it uses up a portion of your card limit. In case your order is either delayed or cancelled, the authorization will expire and your funds will be released. The time taken for an authorization to expire varies from 1 to 7 days, and is dependent on the policies of your issuing bank.

If the item ordered is out of stock, the shipment will be delayed until Serium.com has received and processed the backordered.

All prices listed on Serium.com are in Malaysian Ringgit (RM). Your credit card company will convert the RM price into your country's currency at the current currency rate at the time of payment.

Credit card authorization

Please note that any pre-authorized hold on a credit card is not a charge. Only when your order has been shipped will your credit card be charged for the amount purchased.

Regarding bundles

Bundled offers exist only as long as supplies last. Also, to make up bundles we reserve the right to substitute items of similar or lesser value.

Rebate coupons

Only one rebate coupon may be redeemed per address unless otherwise specified.

Risk of loss

In case a customer provides Serium.com with their own courier account number, or selects an alternative courier, it is the customer's responsibility for any loss or damage during shipment. In spite of this, the title to software will remain with the applicable licensor(s) and customer's rights are contained in the license agreement between such licensor(s) and the customer. Serium.com retains a security interest in the products until full payment is received. The customer will be responsible for all shipping and related charges.

Limitation of liability

Under no conditions can Serium.com or any of its subsidiaries or affiliates be held responsible for any indirect, special, incidental or consequential damages that includes but is not limited to loss of use, loss of data, loss of business or profits.

Serium.com makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-Serium.com web site, please understand that it is independent from Serium.com, and that Serium.com has no control over the content on that web site. In addition, a link to a Serium.com web site does not mean that Serium.com endorses or accepts any responsibility for the content, or the use, of such web site.

Indemnification

You agree to indemnify, defend and hold harmless Serium.com, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

Dispute resolution

AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS

Please note that by placing an order with Serium.com, both you and Serium.com agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any products or services from Serium.com by binding Arbitration administered by the Malaysian Arbitration Association, or in a small claims court, and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in Kuala Lumpur, Malaysia.

Please note that this Arbitration Agreement affects your legal rights. Arbitration is resolved by a neutral party and not a judge or jury. There is less discovery and less exchange of information between the parties to an arbitration than might occur in a court proceeding. An arbitration award is final and binding and will only be overturned or reversed by a court in very limited circumstances. You agree that, by entering into this Agreement, you and Serium.com are each waiving the right to a trial by jury or to participate in a class action.

Please note that we reserve the right to modify or append our policies at any given time without prior notice.

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